Hi, I'm Anna. 👋

Systems Analysis &
Process Automation

Engineering approach to IT delivery. 9+ years turning complex workflows into working, automated systems.

What is your priority right now?

I am typically engaged to handle these challenges

Scenario 01

New Product Launch

Turning a business idea into clear requirements, system design, and structured delivery — from first stakeholder interview to working product.

  • Business intent clarified: stakeholder interviews, User Stories, PRD
  • System requirements ready for development
  • Cross-functional delivery coordinated: business, users, dev
  • Acceptance criteria defined, documentation delivered
Scenario 02

Operational Excellence

Finding the constraint that limits your operations and engineering it out — with automation, clear ownership, and measurable results.

  • Process mapped, constraint identified (TOC)
  • Workflows automated: CRM, SharePoint, portals
  • Teams aligned: responsibilities, escalation, conflict resolution
  • New process documented and maintained automatically

My Approach: Tech, Process, Adoption

Engineering DNA

Rooted in my MATI degree and C/C++ background. I approach business processes as engineering systems — stable, measurable, and technically feasible. If I write requirements, they are ready to code.

Theory of Constraints

I don't optimize "everything". I identify the single bottleneck limiting your system and focus resources there. This ensures the highest ROI with minimal disruption to the business.

Adoption & Communication

A solution that isn't understood won't be adopted. I structure deliverables — reports, specs, interfaces — around how people actually process information: clear hierarchy, cognitive limits, minimal friction. The goal is not just a working system, but one that stakeholders accept and teams can maintain.

Analysis in Practice

01

Lastik — Data De-identification Tool

Open Source Live Product GDPR Privacy

Live open-source product · Zero data transmission · GDPR pseudonymisation

02

Data Model Quality Framework

Process Optimization Data Modeling Quality Framework Team Tooling

Approval cycle reduced from ~1 week to 1–2 days · Error shift from Review to Entry · Adopted as team standard

03

Ticket Bliss: Smooth Rides Ahead

UX Analysis User Journey Critical Path Transport

3 critical path failures identified · Two-tier solutions proposed · Process governance recommendations

If you're solving a similar challenge — I'm happy to talk.